Outage in Akeneo

Jobs not executed

Resolved Minor
December 20, 2024 - Started about 2 months ago - Lasted about 3 hours
Official incident page

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Outage Details

Customers are reporting jobs not being executed, on europe region. We are investigating and will provide further information as soon as we have them.
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 12/20/2024 03:31PM

The issue affecting job execution has been fully resolved. All systems are now functioning as expected. Thank you for your patience and understanding while we worked to address this matter.

MONITORING about 2 months ago - at 12/20/2024 01:36PM

Job execution is now being resumed across all regions. We are closely monitoring the situation to ensure stability and will provide further updates if necessary. Thank you for your understanding.

IDENTIFIED about 2 months ago - at 12/20/2024 01:16PM

The problem has been identified and a fix is being implemented.
It impacts all regions, preventing jobs from being executed.

INVESTIGATING about 2 months ago - at 12/20/2024 01:04PM

Customers are reporting jobs not being executed, on europe region.
We are investigating and will provide further information as soon as we have them.

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