Akeneo status updated
Akeneo Serenity is working normally
This chart shows the number of user-reported issues for Akeneo Serenity service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. Sign up to get alerts when Akeneo Serenity is down.
See where users report Akeneo Serenity is down. The map shows recent Akeneo Serenity outages from around the world.
Serenity Outage MapTrusted by 1,000+ teams
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In the last 90 days, Akeneo had 6 incidents (1 major outage and 5 minor incidents) with a median duration of 3 hours 54 minutes.
Incidents
Major Outages
Minor Incidents
Median Resolution
Full incident reports for recent Akeneo Serenity outages, including timelines, affected components, and resolution details.
| Title | IsDown detected At | Duration |
|---|---|---|
|
We have identified an issue where a subset of customers in the Western European region is experie...
|
Apr 17, 2026 at 08:22 AM UTC
|
about 3 hours |
|
We are currently experiencing a partial outage preventing users from logging in and browsing the ...
|
Apr 09, 2026 at 12:54 PM UTC
|
about 1 hour |
|
We are currently observing increased response times when creating or updating records in europe w...
|
Mar 26, 2026 at 10:08 AM UTC
|
about 5 hours |
|
We are currently investigating an issue affecting product import jobs in the Australian region. I...
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Mar 23, 2026 at 08:42 AM UTC
|
about 6 hours |
|
We are currently observing increased response times when saving products and product models via b...
|
Mar 03, 2026 at 01:54 PM UTC
|
about 19 hours |
|
We have identified an issue where a subset of customers in the Americas region are experiencing i...
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Jan 28, 2026 at 02:59 PM UTC
|
about 1 hour |
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We are currently investigating an outage affecting PIM UI and API for customers on Australian reg...
|
Jan 18, 2026 at 12:00 PM UTC
|
22 minutes |
|
We identified an issue causing some jobs to remain stuck in the “starting” state for customers lo...
|
Jan 15, 2026 at 09:08 AM UTC
|
about 5 hours |
|
We have identified an issue with our versioning feature, where PIM updates may fail or experience...
|
Jan 14, 2026 at 11:37 AM UTC
|
about 6 hours |
|
We are currently investigating an issue where the Proposal tab is not displayed in the Activity m...
|
Jan 14, 2026 at 09:02 AM UTC
|
about 3 hours |
Trusted by 1,000+ teams
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Akeneo Serenity isn't down. You can check Akeneo Serenity status and incident details on the top of the page. IsDown continuously monitors Akeneo Serenity official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Akeneo Serenity is currently operational. You can check Akeneo Serenity status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Akeneo Serenity being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Akeneo Serenity official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Akeneo Serenity last outage was on April 17, 2026 with the title "Latency on import jobs"
IsDown has tracked 19 Akeneo Serenity incidents since January 2023. When Akeneo Serenity goes down, incidents typically resolve within 295 minutes.
Check the Akeneo Serenity status at the top of this page. IsDown combines official status page data with user reports to show whether Akeneo Serenity is down for everyone or if the issue is on your end.
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Akeneo and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Akeneo is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Akeneo's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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