Akeneo status updated
Akeneo Serenity is working normally
This chart shows the number of user-reported issues for Akeneo Serenity service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.
See where users report Akeneo Serenity is down. The map shows recent Akeneo Serenity outages from around the world.
Serenity Outage MapIn the last 90 days, Akeneo had 5 incidents (1 major outage and 4 minor incidents) with a median duration of 2 hours 43 minutes.
Incidents
Major Outages
Minor Incidents
Median Resolution
Check Akeneo Serenity status history below. IsDown detects when Akeneo Serenity is down, tracking both official outages and user-reported issues.
| Title | Started At | Duration |
|---|---|---|
|
We are currently investigating an outage affecting PIM UI and API for customers on Australian reg...
|
Jan 18, 2026 at 12:00 PM UTC
|
22 minutes |
|
We identified an issue causing some jobs to remain stuck in the “starting” state for customers lo...
|
Jan 15, 2026 at 09:08 AM UTC
|
about 5 hours |
|
We have identified an issue with our versioning feature, where PIM updates may fail or experience...
|
Jan 14, 2026 at 11:37 AM UTC
|
about 6 hours |
|
We are currently investigating an issue where the Proposal tab is not displayed in the Activity m...
|
Jan 14, 2026 at 09:02 AM UTC
|
about 3 hours |
|
We are currently investigating an issue that's affecting the display of data in the PIM without d...
|
Nov 10, 2025 at 04:04 PM UTC
|
about 2 hours |
|
The issue has been identified, and a fix will be deployed shortly.
Thank you for your patience a...
|
Oct 21, 2025 at 01:18 PM UTC
|
about 2 hours |
|
We detected an issue with product import jobs unduly failing.
All our regions are impacted, with...
|
Oct 20, 2025 at 07:24 AM UTC
|
1 day |
|
Our technical team is currently investigating the issue and is currently working to mitigate and ...
|
Oct 13, 2025 at 01:58 PM UTC
|
about 6 hours |
|
We're observing a delay between the request to launch some actions via the UI and its effective e...
|
Oct 08, 2025 at 03:33 PM UTC
|
about 16 hours |
|
We've identified an issue with loading a product page in some instances. The bug has been discove...
|
Sep 22, 2025 at 02:07 PM UTC
|
about 3 hours |
Akeneo Serenity isn't down. You can check Akeneo Serenity status and incident details on the top of the page. IsDown continuously monitors Akeneo Serenity official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Akeneo Serenity is currently operational. You can check Akeneo Serenity status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Akeneo Serenity being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Akeneo Serenity official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Akeneo Serenity last outage was on January 18, 2026 with the title "PIM service unavailable for Australian region"
IsDown and DownDetector help users determine if Akeneo is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Akeneo's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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