Outage in Akeneo

Errors with Generative AI

Resolved Minor
May 23, 2025 - Started 9 days ago - Lasted about 1 hour
Official incident page

Need to monitor Akeneo outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Akeneo, and never miss an outage again.
Start Free Trial

Outage Details

We are currently experiencing a service disruption with Generative AI functionality. Our team is working to identify the root cause and implement a solution. Serenity, and Growth users may be affected. We will send an additional update as soon as possible. We apologize for the inconvenience, and thank you for your patience while we resolve the matter.
Latest Updates ( sorted recent to last )
RESOLVED 9 days ago - at 05/23/2025 11:10AM

This incident has now been resolved.

MONITORING 9 days ago - at 05/23/2025 10:45AM

A fix has been implemented, and we are monitoring the situation.

IDENTIFIED 9 days ago - at 05/23/2025 10:30AM

We are continuing to work on a fix for this issue.

IDENTIFIED 9 days ago - at 05/23/2025 10:26AM

We are currently experiencing a service disruption with Generative AI functionality.

Our team is working to identify the root cause and implement a solution. Serenity, and Growth users may be affected.

We will send an additional update as soon as possible. We apologize for the inconvenience, and thank you for your patience while we resolve the matter.

All Third-Party Status Pages in One Dashboard

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4200 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook