Use cases
Software Products E-commerce MSPs Schools Development & Marketing DevOps Agencies Help Desk
Company
Internet Status Blog Pricing Log in Get started free

Outage in Akeneo

Network Errors on Google Cloud Platform Impacting Akeneo BigCommerce and Shopify Apps

Resolved Major
May 07, 2025 - Started 12 months ago - Lasted about 2 hours
Official incident page

Incident Report

We are currently investigating network errors on Google Cloud Platform (GCP) impacting our Akeneo BigCommerce and Shopify Apps. All environments and customers are affected. We are working with GCP to identify potential mitigations. Further updates will be provided as they become available. We apologize for any inconvenience this may cause.

Trusted by 1,000+ teams

The Status Page Aggregator with Early Outage Detection

Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.

Start Free Trial
  • No credit card
  • 14-day trial
  • 2-minute setup
IsDown status aggregator dashboard
Latest Updates ( sorted recent to last )
RESOLVED 12 months ago - at 05/07/2025 10:00AM

The incident has been resolved, and the scheduled differential product synchronization has been relaunched on all impacted apps.

MONITORING 12 months ago - at 05/07/2025 09:40AM

The incident has been mitigated by Google Cloud Platform, all apps are now accessible. We are monitoring the status of our services before closing this issue.

IDENTIFIED 12 months ago - at 05/07/2025 08:41AM

We are currently investigating network errors on Google Cloud Platform (GCP) impacting our Akeneo BigCommerce and Shopify Apps. All environments and customers are affected.

We are working with GCP to identify potential mitigations. Further updates will be provided as they become available. We apologize for any inconvenience this may cause.

Latest Akeneo outages

Latency on import jobs - 2 days ago
Login and Navigation Disrupted, on Eastern Europe - 10 days ago
Elevated response times when creating or updating records - 24 days ago
Product import jobs not working on Australia region - 27 days ago
Slowness when saving product and product models - about 2 months ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6320 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook