Outage in akenza

Platform access issue

Resolved Minor

September 08, 2025 - Started 7 months ago - Lasted about 6 hours
Official incident page

Incident Report

We are currently experiencing an issue that may prevent some users from accessing certain pages and APIs. Our team is actively investigating the cause and working to resolve it as quickly as possible. Updates will be provided here as soon as more information is available.

Components affected

akenza Frontend

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Latest Updates ( sorted recent to last )

RESOLVED 7 months ago - at 09/09/2025 07:23AM

This incident has been resolved.

MONITORING 7 months ago - at 09/09/2025 06:04AM

The platform is operational again, and services are working as expected. We will continue to closely monitor the situation to ensure everything remains stable.

INVESTIGATING 7 months ago - at 09/09/2025 05:45AM

Latest akenza outages

Increased API errors when loading the device inventory - 18 days ago

Increased data processing latency - 30 days ago

Data processing logs currently not up to date - about 1 month ago

Increased message processing latency for akenza database outputs - about 1 month ago

Increased error rate for some query endpoints - 2 months ago

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