Outage in Alation
Connectivity Issues: US-East-1 Cluster
Resolved MajorIncident Report
Summary AI Generated
Alation experienced connectivity issues on their US-East-1 cluster for approximately 2.4 hours, causing delays, timeouts, and intermittent failures for affected customers. The engineering team investigated and monitored the situation as alerts began recovering. Full service was restored and confirmed stable by the resolution of the incident.
We are currently investigating connectivity issues affecting services hosted on our US-East-1 (use1) cluster. Some customers may experience delays, timeouts, or intermittent failures when accessing the affected services.
Our engineering team is actively investigating the root cause and working to restore full connectivity as quickly as possible. We will post updates here as more information becomes available.
If you are experiencing impact, we appreciate your patience while we work to resolve this issue.
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Latest Updates ( sorted recent to last )
RESOLVED
22 days ago - at 09/10/2026 02:41AM
The connectivity issues affecting services hosted on our US-East-1 (use1) cluster have been resolved. All the services are operating normally.
We will continue monitoring to ensure stability. If you continue to experience any issues, please reach out to support.
Thank you for your patience throughout this incident.
MONITORING
22 days ago - at 09/10/2026 01:53AM
The connectivity issues affecting services hosted on our US-East-1 (use1) cluster. Alerts are now recovering and we are seeing signs of improvement across affected services.
Our engineering team continues to monitor closely to confirm full recovery. We will post another update once systems are fully stable.
We appreciate your patience while we complete this monitoring period
INVESTIGATING
22 days ago - at 09/10/2026 01:29AM
We are currently investigating connectivity issues affecting services hosted on our US-East-1 (use1) cluster. Some customers may experience delays, timeouts, or intermittent failures when accessing the affected services.
Our engineering team is actively investigating the root cause and working to restore full connectivity as quickly as possible. We will post updates here as more information becomes available.
If you are experiencing impact, we appreciate your patience while we work to resolve this issue.
Latest Alation outages
Third-party provider outage (AWS) US-East-1 - 10 days ago
Service Disruption – APAC(Sydney) - about 1 month ago
Degraded availability for a subset of customers - about 1 month ago
Service Disruption: eu-west-1 - about 2 months ago
Data Products Service — Elevated Latency and Errors - 4 months ago
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