Outage in Alchemer

Survey Taking Errors for EU Accounts

Resolved Minor
July 05, 2021 - Started over 4 years ago
Official incident page

Incident Report

Intermittent errors are occurring for respondents taking surveys based on accounts on the EU service. Our engineers are investigating currently to find and fix the source of the problem. Please click the subscribe button to receive further updates as we work to resolve this issue as soon as possible.

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Latest Updates ( sorted recent to last )
RESOLVED over 4 years ago - at 07/05/2021 12:06PM

Survey taking and response processing were restored. Engineering continues monitoring our systems to ensure stability.

INVESTIGATING over 4 years ago - at 07/05/2021 11:15AM

Intermittent errors are occurring for respondents taking surveys based on accounts on the EU service. Our engineers are investigating currently to find and fix the source of the problem.

Please click the subscribe button to receive further updates as we work to resolve this issue as soon as possible.

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