Outage in Alchemy
Billing Provider Dependency Failure - Outage for sign ups and payment flows
Resolved Minor
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Outage Details
Due to an issue with Chargify (our billing provider), sign ups, payments, billing preference updates, and invoices are currently not working. We’re working to resolve this asap!
Components affected
Alchemy Website StatusLatest Updates ( sorted recent to last )
RESOLVED
almost 2 years ago - at 11/21/2023 08:23PM
This incident has been resolved.
IDENTIFIED
almost 2 years ago - at 11/21/2023 06:59PM
We are continuing to work on a fix for this issue.
IDENTIFIED
almost 2 years ago - at 11/21/2023 06:58PM
We are working with our vendor Chargify to resolve this issue.
INVESTIGATING
almost 2 years ago - at 11/21/2023 06:48PM
Due to an issue with Chargify (our billing provider), sign ups, payments, billing preference updates, and invoices are currently not working. We’re working to resolve this asap!
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