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Outage in Alchemy

Elevated 401 Response returned for multiple chains

Resolved Major
May 07, 2025 - Started 12 months ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently investigating this issue.

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Latest Updates ( sorted recent to last )
RESOLVED 12 months ago - at 05/07/2025 10:02AM

From approximately 08:30 UTC to 09:30 UTC we experienced degraded performance on a subset of networks which would have manifested downstream as an 'Authentication failed' error. This impacted our Wallet Service and Subgraph products as well. Mitigation efforts have been completed and services are operational.

We sincerely apologize for the disruption this may have caused.

IDENTIFIED 12 months ago - at 05/07/2025 09:25AM

The elevated 401 response from networks is having downstream impact on RPC, Wallet Service, and Subgraph products. We are actively working to remediate this issue.

INVESTIGATING 12 months ago - at 05/07/2025 09:20AM

We are continuing to investigate this issue.

INVESTIGATING 12 months ago - at 05/07/2025 09:12AM

We are currently investigating this issue.

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