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Outage in Alchemy

[Network Wide] Errors spike on Polygon Mainnet

Resolved Minor
July 10, 2025 - Started 10 months ago - Lasted about 7 hours
Official incident page

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We are currently investigating this issue.

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Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 07/11/2025 12:41AM

During Polygon Heimdall v2 upgrade, a network-wide incident impacted Bor node synchronization across all providers. This caused elevated error rates of -32000 on Polygon Mainnet.

We mitigated the issue by temporally routing traffic to Erigon nodes and worked closely with the Polygon team to deploy Bor v2.2.8. All nodes are now healthy, traffic has been restored and performance has returned to normal!

IDENTIFIED 10 months ago - at 07/10/2025 07:29PM

Issue has been identified by the Polygon Team: this is a network wide incident

We'll share more updates as we hear updates from Polygon team

INVESTIGATING 10 months ago - at 07/10/2025 06:31PM

We are currently investigating this issue.

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