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Outage in Alchemy

Elevated Latencies For EU Region

Resolved Minor
August 05, 2025 - Started 9 months ago - Lasted about 19 hours
Official incident page

Incident Report

Due to an issue with an infra provider, we're seeing increased latencies for requests hitting our EU stack. We're working closely with our provider, as they resolve this issue on their end!

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Latest Updates ( sorted recent to last )
RESOLVED 9 months ago - at 08/06/2025 03:41PM

This incident has been resolved.

MONITORING 9 months ago - at 08/05/2025 11:30PM

Our provider has recovered our servers in the EU region, and we're awaiting a full root cause analysis from them before moving traffic back to that region.

We'll continue to serve from our US + Asia stacks until we receive a RCA.

INVESTIGATING 9 months ago - at 08/05/2025 08:46PM

Due to an issue with an infra provider, we're seeing increased latencies for requests hitting our EU stack. We're working closely with our provider, as they resolve this issue on their end!

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