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Outage in Alchemy

Ethereum Mainnet Node Fleet Upgrade – Ongoing

Resolved Minor
September 16, 2025 - Started 8 months ago - Lasted about 3 hours
Official incident page

Incident Report

Status: Partial Mitigation / Upgrade in Progress Regions Affected: EUC, APAC, USW Details: We recently observed elevated latencies and errors on ETH Mainnet due to an issue with a subset of Reth nodes. Mitigation steps have been applied: traffic is currently served from our Geth nodes in USE1, and Reth node upgrades are underway. Current Impact: Customers in the APAC region may experience slightly higher latencies while node upgrades are in progress. EUC region has been fully upgraded, and traffic is now being served normally. Next Steps: Complete rolling upgrade of Reth nodes in APAC. Re-enable all regions once upgrades are stable. Disable full forwarding for trace methods after the upgrade is fully complete to restore normal operation. Updates: We will provide further updates as the APAC region upgrade completes and all regions return to normal latencies. Please reach out if you have any questions!

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Latest Updates ( sorted recent to last )
RESOLVED 8 months ago - at 09/16/2025 08:52PM

This incident has been resolved.

INVESTIGATING 8 months ago - at 09/16/2025 07:22PM

APAC is now complete, USW is ongoing.

INVESTIGATING 8 months ago - at 09/16/2025 05:44PM

We are continuing to investigate this issue.

INVESTIGATING 8 months ago - at 09/16/2025 05:40PM

Status: Partial Mitigation / Upgrade in Progress
Regions Affected: EUC, APAC, USW

Details:
We recently observed elevated latencies and errors on ETH Mainnet due to an issue with a subset of Reth nodes. Mitigation steps have been applied: traffic is currently served from our Geth nodes in USE1, and Reth node upgrades are underway.

Current Impact:
Customers in the APAC region may experience slightly higher latencies while node upgrades are in progress.
EUC region has been fully upgraded, and traffic is now being served normally.

Next Steps:
Complete rolling upgrade of Reth nodes in APAC.
Re-enable all regions once upgrades are stable.

Disable full forwarding for trace methods after the upgrade is fully complete to restore normal operation.

Updates:
We will provide further updates as the APAC region upgrade completes and all regions return to normal latencies. Please reach out if you have any questions!

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