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Outage in Alchemy

[Cloudflare] Elevated Latency in US-East (IAD) Region

Resolved Minor
October 02, 2025 - Started 7 months ago - Lasted 44 minutes
Official incident page

Incident Report

We are currently observing intermittent latency and error rates on some requests routed through the US-East (IAD) region. Customers with traffic routed through US-East may see increased latency and occasional errors. This is tied to scheduled maintenance from one of our infrastructure providers Cloudflare - see status page here: https://www.cloudflarestatus.com/incidents/8m430h71zy9c We are monitoring the situation closely with Cloudflare team

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RESOLVED 7 months ago - at 10/02/2025 11:26AM

Cloudflare has confirmed they identified the root cause and applied mitigations to ensure this failure mode does not reoccur. Metrics have returned to normal and services are stable!

We will continue to monitor closely and will review the formal RCA from Cloudflare once available.

Thank you for your patience!

INVESTIGATING 7 months ago - at 10/02/2025 10:56AM

We are continuing to investigate this issue.

INVESTIGATING 7 months ago - at 10/02/2025 10:54AM

We are currently observing intermittent latency and error rates on some requests routed through the US-East (IAD) region. Customers with traffic routed through US-East may see increased latency and occasional errors.

This is tied to scheduled maintenance from one of our infrastructure providers Cloudflare - see status page here: https://www.cloudflarestatus.com/incidents/8m430h71zy9c

We are monitoring the situation closely with Cloudflare team

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