Outage in Alchemy

Elevated 5xx errors with Smart Wallets API

Resolved Minor

November 18, 2025 - Started 4 months ago - Lasted 1 day
Official incident page

Incident Report

Our team is currently investigating elevated error rates affecting the Smart Wallets API. Current telemetry indicates that the issue is correlated with a global incident impacting Cloudflare ((https://www.cloudflarestatus.com/)) and several upstream service providers. Additional details are available on the Cloudflare status page. We are closely monitoring the situation, coordinating with upstream partners, and will provide further updates as new information becomes available.

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Latest Updates ( sorted recent to last )

RESOLVED 4 months ago - at 11/19/2025 02:12PM

This incident has been resolved.

INVESTIGATING 4 months ago - at 11/18/2025 01:20PM

Our team is currently investigating elevated error rates affecting the Smart Wallets API. Current telemetry indicates that the issue is correlated with a global incident impacting Cloudflare ((https://www.cloudflarestatus.com/)) and several upstream service providers. Additional details are available on the Cloudflare status page.

We are closely monitoring the situation, coordinating with upstream partners, and will provide further updates as new information becomes available.

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