Outage in Alchemy

Address Activity Webhook Payload Missing Fields

Resolved Minor

February 24, 2026 - Started 3 days ago - Lasted about 7 hours
Official incident page

Incident Report

We are currently investigating an issue where Address Activity webhook payloads are missing the asset and value fields for token transfers. Customers relying on these fields may be receiving incomplete data, though core transfer information such as addresses, transaction hashes, and block data remains unaffected. Our team is actively working to determine the root cause. We will provide an update as soon as we have more information.

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Latest Updates ( sorted recent to last )

RESOLVED 3 days ago - at 02/24/2026 07:16PM

This incident has been resolved and all fields are now displaying as expected.

INVESTIGATING 3 days ago - at 02/24/2026 12:04PM

We are currently investigating an issue where Address Activity webhook payloads are missing the asset and value fields for token transfers. Customers relying on these fields may be receiving incomplete data, though core transfer information such as addresses, transaction hashes, and block data remains unaffected. Our team is actively working to determine the root cause.

We will provide an update as soon as we have more information.

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