Outage in AlertMedia

AlertMedia Incident: Degraded Performance

Resolved Minor
February 13, 2025 - Started 3 months ago - Lasted about 3 hours
Official incident page

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Outage Details

We are currently investigating an issue that is causing slowness in the AlertMedia systems
Components affected
AlertMedia Web Dashboard & Mobile App
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 02/13/2025 06:36PM

The incident has been resolved, all systems should be running as expected.

MONITORING 3 months ago - at 02/13/2025 04:19PM

The system should be coming back to normal performance levels. We are continuing to investigate the issue

INVESTIGATING 3 months ago - at 02/13/2025 04:03PM

We are currently investigating an issue that is causing slowness in the AlertMedia systems

Latest AlertMedia outages

Some users unable to log in - about 1 month ago
AlertMedia Partial Dashboard Outage - about 2 months ago
User Imports via SFTP nonfunctional for some customers. - 2 months ago
Voice Notifications & Incoming Emergency Line Calls - 3 months ago
Common map layer performance degradation - 6 months ago

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