Outage in AlertMedia

Threat Warnings Degraded Performance

Resolved Minor
May 13, 2025 - Started 6 months ago - Lasted about 23 hours
Official incident page

Incident Report

Threat warnings are degraded for some customers and we are working to restore full service. Some threat warnings were not delivered due to missing data during processing. We’ve identified the issue and are actively backfilling the data to ensure alerts are complete and accurate. Full restoration will take a few hours.

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Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 05/14/2025 07:56PM

The backfill process has completed and full threat warning coverage has been restored for all customers.

MONITORING 6 months ago - at 05/14/2025 03:08PM

The backfill of the data is almost complete. Full threat warning coverage has been restored for the majority of customers.

MONITORING 6 months ago - at 05/13/2025 10:18PM

Threat warnings are degraded for some customers and we are working to restore full service. Some threat warnings were not delivered due to missing data during processing. We’ve identified the issue and are actively backfilling the data to ensure alerts are complete and accurate. Full restoration will take a few hours.

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