Outage in AlertMedia

We are investigating reports of intermittent latency

Resolved Minor
January 13, 2026 - Started about 20 hours ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently investigating reports of intermittent latency in the app and on login
Components affected
AlertMedia Web Dashboard & Mobile App

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Latest Updates ( sorted recent to last )
RESOLVED about 19 hours ago - at 01/13/2026 08:31PM

This incident has been resolved

MONITORING about 20 hours ago - at 01/13/2026 07:58PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 20 hours ago - at 01/13/2026 07:46PM

The issue has been identified and we are working on a fix.

INVESTIGATING about 20 hours ago - at 01/13/2026 07:17PM

We are currently investigating reports of intermittent latency in the app and on login

Latest AlertMedia outages

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AWS service disruption delaying notification sends - 3 months ago
Escalation Messages Unable to Send - 4 months ago

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