Outage in AlertMedia
Teams Notifications Send Failures
Resolved MajorIncident Report
Summary AI Generated
A Microsoft 365 outage caused AlertMedia's Teams notification channel to fail for approximately 41.7 hours, preventing consistent message delivery to users. Non-Teams notification channels experienced some delays as a secondary effect, which AlertMedia mitigated with an internal fix while Microsoft's services recovered. The incident was fully resolved once Microsoft declared their outage complete on November 14, 2026.
Microsoft is currently experiencing issues with Teams which is causing notifications over the Teams channel to fail to send. Follow their incident here: https://status.cloud.microsoft/m365/referrer=serviceStatusRedirect
Components affected
AlertMedia NotificationsTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 11/14/2026 01:28PM
Microsoft has declared their outage resolved.
MONITORING
2 days ago - at 11/13/2026 04:13PM
We’ve implemented a fix to mitigate the occasional delays seen on non-Teams channels and are monitoring the fix. We continue to monitor Teams as Microsoft’s services continue to recover. Microsoft's status page can be found here: https://status.cloud.microsoft/m365/referrer=serviceStatusRedirect
INVESTIGATING
2 days ago - at 11/13/2026 03:32PM
We are currently investigating an issue causing some notifications to be delayed. Notifications sent via the Teams channel are still impacted by the Microsoft 365 outage and may not deliver consistently. More information on Microsoft's status page here: https://status.cloud.microsoft/m365/referrer=serviceStatusRedirect
MONITORING
3 days ago - at 11/13/2026 03:25AM
We continue to monitor Teams notifications. We are seeing intermittent failures as Microsoft servers recover.
MONITORING
3 days ago - at 11/12/2026 07:44PM
Microsoft is currently experiencing issues with Teams which is causing notifications over the Teams channel to fail to send. Follow their incident here: https://status.cloud.microsoft/m365/referrer=serviceStatusRedirect
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