Outage in AlertSite

Houston, TX Monitoring Location Degraded Performance

Resolved Major
July 09, 2024 - Started 6 months ago - Lasted about 5 hours
Official incident page

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Outage Details

We are experiencing degraded performance with our monitoring nodes in Houston, TX since 4PM EST We are working to resolve this issue as soon as possible. If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite.
Components affected
AlertSite Houston, TX
Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 07/10/2024 01:43AM

We have resolved the issue that was causing degraded performance with our monitoring nodes in Houston, TX

It is our goal to provide the highest level of up time and reliability in order for us to consistently serve our customers.

If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite.

INVESTIGATING 6 months ago - at 07/09/2024 08:45PM

We are experiencing degraded performance with our monitoring nodes in Houston, TX since 4PM EST

We are working to resolve this issue as soon as possible. If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite.

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