Outage in AlertSite

Birmingham, UK Monitoring Location Decommissioning

Resolved Minor
March 03, 2025 - Started 2 months ago - Lasted about 1 month
Official incident page

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Outage Details

Our Birmingham, UK datacenter provider will be closing March 31, 2025 and we've made the decision to discontinue this monitoring location. If your monitors are configured to use the Birmingham, UK location, please switch to another available location before March 31st. We recommend Manchester, UK or one of our London, UK locations as an alternative. After March 31, 2025, any monitoring runs configured for the Birmingham, UK location will fail. Thank you for your understanding. If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite.
Components affected
AlertSite Birmingham, UK
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 04/10/2025 06:11PM

This incident has been resolved.

IDENTIFIED 2 months ago - at 03/03/2025 09:57PM

Our Birmingham, UK datacenter provider will be closing March 31, 2025 and we've made the decision to discontinue this monitoring location. If your monitors are configured to use the Birmingham, UK location, please switch to another available location before March 31st. We recommend Manchester, UK or one of our London, UK locations as an alternative.

After March 31, 2025, any monitoring runs configured for the Birmingham, UK location will fail.

Thank you for your understanding. If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite.

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