Outage in AlertSite

Monitoring Location Outage

Resolved Major

June 11, 2025 - Started 10 months ago - Lasted about 5 hours
Official incident page

Incident Report

We are experiencing outage with our monitoring nodes in Denver, CO, Chicago, IL - Tata and , Paris, France since 6PM EST We are working to resolve this issue as soon as possible. If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite.

Components affected

AlertSite Denver, CO AlertSite Paris, France AlertSite Chicago, IL - Tata

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Latest Updates ( sorted recent to last )

RESOLVED 10 months ago - at 06/12/2025 03:28AM

We have resolved the issue that was causing degraded performance with our monitoring nodes in Denver, CO, Chicago, IL - Tata and , Paris, France. It is our goal to provide the highest level of up time and reliability in order for us to consistently serve our customers.

If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite.

INVESTIGATING 10 months ago - at 06/11/2025 11:11PM

We are experiencing outage with our monitoring nodes in Denver, CO, Chicago, IL - Tata and , Paris, France since 6PM EST

We are working to resolve this issue as soon as possible. If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite.

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