Outage in AlertSite
Austin, TX Monitoring Location Decommissioning.
Resolved MinorIncident Report
The data center in which we host monitors in Austin, TX is closing, so we need to change monitoring sites. Our nearest alternative location is in Dallas, TX - LeaseWeb, about 200 miles away. If you currently use the Austin site then by default, we will automatically redirect your traffic from Austin to Dallas on August 27. If you would like to choose another location, then please do so ahead of that time.
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Latest Updates ( sorted recent to last )
RESOLVED
6 months ago - at 09/08/2025 02:51PM
This incident has been resolved.
MONITORING
7 months ago - at 08/28/2025 10:17AM
All monitors previously running in the Austin location have been moved to the Dallas location. If you would like to choose a different location, you are welcome to do so.
We will continue monitoring the setup for the next 48 hours.
If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite.
IDENTIFIED
8 months ago - at 07/15/2025 09:17AM
The data center in which we host monitors in Austin, TX is closing, so we need to change monitoring sites. Our nearest alternative location is in Dallas, TX - LeaseWeb, about 200 miles away. If you currently use the Austin site then by default, we will automatically redirect your traffic from Austin to Dallas on August 27. If you would like to choose another location, then please do so ahead of that time.
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