Outage in AlertSite

Singapore - Monitoring Location Outage

Resolved Major
November 21, 2025 - Started 8 days ago - Lasted 27 minutes
Official incident page

Incident Report

We are experiencing an outage with our monitoring nodes in Singapore. We are working to resolve this issue as soon as possible. If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite.
Components affected
AlertSite Singapore

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Latest Updates ( sorted recent to last )
RESOLVED 8 days ago - at 11/21/2025 12:46PM

We have resolved the issue that was causing outage with our monitoring nodes in Singapore.

It is our goal to provide the highest level of up time and reliability in order for us to consistently serve our customers.

If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite.

INVESTIGATING 8 days ago - at 11/21/2025 12:20PM

We are experiencing an outage with our monitoring nodes in Singapore. We are working to resolve this issue as soon as possible.
If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite.

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