Outage in AlertSite
AlertSite UXM Dashboard Unavailability
Resolved MajorIncident Report
We are currently experiencing an issue affecting AlertSite UXM dashboard availability. Our team is actively investigating. We will provide updates as the situation progresses
Components affected
AlertSite UXM Dashboard AlertSite UXM Document Manager AlertSite UXM Account SummaryTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
9 days ago - at 05/28/2026 05:03PM
This incident has been resolved.
MONITORING
9 days ago - at 05/28/2026 04:27PM
We have fixed the issue and monitoring data is available now. We are continuously monitoring the application.
If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite.
We sincerely apologize for the inconvenience and appreciate your patience and understanding while we work to resolve this matter.
IDENTIFIED
9 days ago - at 05/28/2026 02:00PM
Recovery efforts are still proceeding and making good progress. Monitoring and alerting remain operational.
IDENTIFIED
9 days ago - at 05/28/2026 12:25PM
The issue has been identified and the team is working through recovery efforts.
INVESTIGATING
9 days ago - at 05/28/2026 10:38AM
We are currently experiencing an issue affecting AlertSite UXM dashboard availability. Our team is actively investigating. We will provide updates as the situation progresses
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