Outage in AlertSite
AlertSite Monitoring Data Unavailable
Resolved MinorIncident Report
We had a scheduled maintenance window on October 10, 2026, from 3:30 AM UTC to 5:30 AM UTC. As a result of this maintenance, monitoring data for some monitors is currently unavailable for the period between 4:45 AM UTC and 5:30 AM UTC.
Our team is actively investigating the issue and will provide updates as more information becomes available.
If you wish to create a case with Customer Care, please visit [SmartBear Customer Care](https://support.smartbear.com/message/?prod=Alertsite&utm_source=chatgpt.com)
We apologize for any inconvenience and appreciate your patience while we work toward a resolution.
Components affected
AlertSite UXM DashboardTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 10/12/2026 10:09AM
We experienced a delay in monitoring data availability following the scheduled maintenance on October 10, 2026. The monitoring data has now been fully recovered and is reflecting correctly. **There was no data loss.**
We apologize for any inconvenience caused and appreciate your patience and understanding.
If you have any questions or need further assistance, please visit [SmartBear Customer Care](https://support.smartbear.com/message/?prod=Alertsite&utm_source=chatgpt.com) to create a case.
INVESTIGATING
4 days ago - at 10/10/2026 12:32PM
We had a scheduled maintenance window on October 10, 2026, from 3:30 AM UTC to 5:30 AM UTC. As a result of this maintenance, monitoring data for some monitors is currently unavailable for the period between 4:45 AM UTC and 5:30 AM UTC.
Our team is actively investigating the issue and will provide updates as more information becomes available.
If you wish to create a case with Customer Care, please visit [SmartBear Customer Care](https://support.smartbear.com/message/?prod=Alertsite&utm_source=chatgpt.com)
We apologize for any inconvenience and appreciate your patience while we work toward a resolution.
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