Outage in AlexisHR

API disturbances

Resolved Major
February 01, 2024 - Started over 1 year ago - Lasted about 14 hours
Official incident page

Incident Report

We are currently experiencing some technical difficulties with our API, which may impact the availability of our services. Our team is actively investigating the issue to resolve it as quickly as possible. We appreciate your patience and understanding.
Components affected
AlexisHR Slackbot AlexisHR API AlexisHR Web app AlexisHR Intercom Web Messenger
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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 02/01/2024 10:55PM

All systems are now operating normally following the recent API and service interruptions. We want to thank you for your patience during this time.

We are committed to providing reliable and high-quality services, and to that end, we are conducting a thorough review to implement measures and prevent such occurrences in the future.

MONITORING over 1 year ago - at 02/01/2024 06:44PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED over 1 year ago - at 02/01/2024 04:16PM

The issue has been identified and a fix is being implemented.

INVESTIGATING over 1 year ago - at 02/01/2024 08:49AM

We are continuing to investigate this issue.

INVESTIGATING over 1 year ago - at 02/01/2024 08:47AM

We are currently experiencing some technical difficulties with our API, which may impact the availability of our services. Our team is actively investigating the issue to resolve it as quickly as possible. We appreciate your patience and understanding.

Latest AlexisHR outages

Investigating issues with DNS - about 1 year ago
Regular site maintenance - over 2 years ago
Menu tab Insights currently not loading - almost 3 years ago
Settings -> Integrations is currently down - about 3 years ago
Onboarding for new hires currently has some issues - about 3 years ago

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