Outage in Alkira

AWS Operational Issues in US-EAST-1

Resolved Minor

October 20, 2025 - Started 5 months ago - Lasted about 6 hours
Official incident page

Incident Report

We are aware of ongoing AWS operational issues in the us-east-1 region and are continuously monitoring for any potential impact on Alkira services. So far, all Alkira services are operating normally, and our data plane remains fully functional. However, we advise caution when provisioning new resources in AWS us-east-1, as such operations may intermittently fail due to the ongoing AWS issue. You can track the latest updates on the AWS status page: https://health.aws.amazon.com/health/status

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Latest Updates ( sorted recent to last )

RESOLVED 5 months ago - at 10/20/2025 10:30PM

We no longer see any issues. Resolving this incident. Continue to follow AWS status page for further update.

https://health.aws.amazon.com/health/status

MONITORING 5 months ago - at 10/20/2025 05:56PM

We are continuing to monitor the situation and assessing if there is any impact to Alkira services. From our monitoring we have noticed errors on AWS load balancers which might show up as errors on Alkira portal. These are intermittent and a subsequent retry or refresh should resolve it.

MONITORING 5 months ago - at 10/20/2025 04:07PM

We are continuing to monitor for any further issues.

MONITORING 5 months ago - at 10/20/2025 04:03PM

We are aware of ongoing AWS operational issues in the us-east-1 region and are continuously monitoring for any potential impact on Alkira services.
So far, all Alkira services are operating normally, and our data plane remains fully functional.

However, we advise caution when provisioning new resources in AWS us-east-1, as such operations may intermittently fail due to the ongoing AWS issue.

You can track the latest updates on the AWS status page:
https://health.aws.amazon.com/health/status

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