Outage in Alkira
Portal is Inaccessible
Resolved MajorIncident Report
We are currently investigating an issue with the portal being inaccessible.
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Latest Updates ( sorted recent to last )
RESOLVED
7 months ago - at 09/07/2025 10:31PM
On September 7th, 2025, at approximately 20:30 UTC, one of the backend services failed due to the use of an incorrect image tag. This resulted in a service outage and impacted customer logins. After correcting the image tag, the service was restored. The issue was fully resolved by 21:02 UTC the same day.
MONITORING
7 months ago - at 09/07/2025 09:04PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
7 months ago - at 09/07/2025 09:03PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
7 months ago - at 09/07/2025 08:49PM
We are currently investigating an issue with the portal being inaccessible.
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