Outage in Alloy
Onfido Doc V failing for multiple customers
Resolved MajorIncident Report
Our engineering team is actively investigating intermittent issues with Onfido's motion-capture service, causing evaluations for some Alloy Customers to reach "Partial" results. We are in contact with Onfido and will provide additional updates as we receive them.
Trusted by 1,000+ teams
The Status Page Aggregator with Early Outage Detection
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 11/04/2026 06:48PM
Onfido identified the root cause of the issue preventing motion capture. Their engineering team rolled back a recent change and the issue is now resolved. Evaluations running through Onfido for document verification should now complete successfully.
INVESTIGATING
1 day ago - at 11/04/2026 05:06PM
Our engineering team is actively investigating intermittent issues with Onfido's motion-capture service, causing evaluations for some Alloy Customers to reach "Partial" results. We are in contact with Onfido and will provide additional updates as we receive them.
Latest Alloy outages
File exports fail to download - 28 days ago
Investigating issue processing API messages - about 1 month ago
Socure DocV is failing to complete for multiple clients - about 2 months ago
Degraded Export Functionality - 2 months ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
