Outage in Alma Pay

Payment 3DS errors

Resolved Minor

March 02, 2026 - Started 7 days ago - Lasted about 2 hours

Incident Report

We are observing payment errors due to 3DS processing issues, mainly for Crédit Agricole card payments. We are currently investigating the problem.

Components affected

Alma Pay Payments Alma Pay Buy now pay later Alma Pay Credit payments Alma Pay Fragments in-page client

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Latest Updates ( sorted recent to last )

MONITORING 7 days ago - at 03/02/2026 04:48PM

There haven’t been any errors in the last 10 minutes. We’re still monitoring the situtation.

INVESTIGATING 7 days ago - at 03/02/2026 04:28PM

We’re still investigating the issue with our partners. The issue is related to some 3DS ACS provider.

INVESTIGATING 7 days ago - at 03/02/2026 03:56PM

We are observing payment errors due to 3DS processing issues, mainly for Crédit Agricole card payments. We are currently investigating the problem.

Latest Alma Pay outages

General unavailability of our services - 10 days ago

General unavailability of our services - 13 days ago

3DS issues with Credit Agricole cards - 16 days ago

Elevated latencies - about 1 month ago

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