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Outage in Alpaca

Login Issues Due to AWS Outage

Resolved Minor
October 20, 2025 - Started 7 months ago - Lasted about 3 hours
Official incident page

Incident Report

We're currently experiencing a login issue due to a widespread outage affecting Amazon Web Services (AWS), which is impacting our authentication systems. Our team is actively monitoring the situation, and we will provide an update as soon as services are restored.

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Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 10/20/2025 11:53AM

This incident has been resolved.

MONITORING 7 months ago - at 10/20/2025 11:00AM

According to the latest update from AWS, the underlying DNS issue has been fully resolved, and most AWS services are now operating normally.
Trading API users can now log in via https://app.alpaca.markets/account/login without any issues.

MONITORING 7 months ago - at 10/20/2025 09:39AM

As per AWS update - they have applied initial mitigations and observing early signs of recovery for some impacted AWS Services. During this time, requests may continue to fail as we work toward full resolution.
We recommend customers retry failed requests. While requests begin succeeding, there may be additional latency and some services will have a backlog of work to work through, which may take additional time to fully process. We will continue to monitor and provide updates.

IDENTIFIED 7 months ago - at 10/20/2025 08:37AM

We're currently experiencing a login issue due to a widespread outage affecting Amazon Web Services (AWS), which is impacting our authentication systems. Our team is actively monitoring the situation, and we will provide an update as soon as services are restored.

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