Outage in Alpaca
8/29 ACH Display of Deposits Affected
Resolved MinorIncident Report
We are currently investigating a technical issue affecting the display of some ACH deposits from Friday, August 29.
We want to assure you that the ACH transfers were successfully processed and the funds are in your account. The issue is with the display on our end, and you do not need to resubmit your deposit.
Our team is actively working to resolve the display issue as quickly as possible. We will provide another update once this has been corrected.
We apologize for any confusion or inconvenience this may have caused.
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Latest Updates ( sorted recent to last )
RESOLVED
8 months ago - at 09/03/2025 05:53PM
The issue with ACH deposits from Friday, August 29, has been fully resolved. All pending transfers have been processed and are now correctly displayed in customer accounts.
We have confirmed that all funds are available and the customer impact is officially resolved.
Thank you for your patience and understanding while we worked to correct this issue.
IDENTIFIED
8 months ago - at 09/03/2025 05:12PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
8 months ago - at 09/03/2025 05:11PM
We are currently investigating a technical issue affecting the display of some ACH deposits from Friday, August 29.
We want to assure you that the ACH transfers were successfully processed and the funds are in your account. The issue is with the display on our end, and you do not need to resubmit your deposit.
Our team is actively working to resolve the display issue as quickly as possible. We will provide another update once this has been corrected.
We apologize for any confusion or inconvenience this may have caused.
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