Outage in Alpha Serve
Degraded performance — Atlassian API (429 Errors)
Resolved Minor
September 04, 2026 - Started 12 days ago
- Lasted about 12 hours
Incident Report
Status: We are currently investigating issues.
Impact: Some users may experience degraded performance.
Components affected
Alpha Serve Power BI Connector for JiraTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
MONITORING
12 days ago - at 09/04/2026 09:11PM
A fix has been applied to address the elevated error rates (HTTP 429) from Atlassian's API. We are currently monitoring the results to ensure the issue is fully resolved
IDENTIFIED
12 days ago - at 09/04/2026 07:45PM
We have identified an issue causing elevated error rates (HTTP 429) when communicating with Atlassian's API. This is impacting our Power BI Connector for Jira application. We are actively working with Atlassian to resolve the rate-limiting issue and will provide updates as more information becomes available.
INVESTIGATING
12 days ago - at 09/04/2026 07:17PM
Status: We are currently investigating issues.
Impact: Some users may experience degraded performance.
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