Outage in AlsoEnergy
LocusNOC access issue
Resolved Major
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Outage Details
We are investigating user reports of login problems, or when login granted that access to site data is not provided. Some Agency initial reports indicate access unfettered, but grants to clients/homeowners have been impacted.
Components affected
AlsoEnergy User InterfaceLatest Updates ( sorted recent to last )
MONITORING
over 3 years ago - at 05/04/2022 06:45PM
We are continuing to monitor another 24 hours for any further issues. The platform is fully operational.
MONITORING
over 3 years ago - at 05/04/2022 12:35AM
Offending service was restarted and we are monitoring for clearance by customers
IDENTIFIED
over 3 years ago - at 05/03/2022 05:43PM
SolarNOC Client view is temporarily unavailable. Further troubleshooting is underway
INVESTIGATING
over 3 years ago - at 05/03/2022 03:46PM
We are investigating user reports of login problems, or when login granted that access to site data is not provided. Some Agency initial reports indicate access unfettered, but grants to clients/homeowners have been impacted.
Latest AlsoEnergy outages
Unexpected Alert Activation - 7 days ago
Data Ingest Delay - 12 days ago
Data Ingest Delay - 23 days ago
Data Ingest Delay in EU Region - 24 days ago
LocusNOC login issues. - about 1 month ago
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