Outage in AlsoEnergy

Alerts investigation

Resolved Major
November 20, 2023 - Started over 1 year ago - Lasted 1 day
Official incident page

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Outage Details

We are currently investigating an alerting issue in our AE environment We will update this messaging once we identify the issue.
Components affected
AlsoEnergy Alerts - Device to Server Communications AlsoEnergy User Interface (HTML)
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 11/21/2023 06:21PM

We have monitored the changes for 20 hours with no addition issues, I will now close this status alert.

MONITORING over 1 year ago - at 11/20/2023 08:49PM

We have identified an issue preventing the display of alerts on the website. A fix is currently being deployed. We will continue to monitor this issue and update messaging as needed.

INVESTIGATING over 1 year ago - at 11/20/2023 06:09PM

We are currently investigating an alerting issue in our AE environment We will update this messaging once we identify the issue.

Latest AlsoEnergy outages

Delays in processing certain sites - about 23 hours ago
Ingest Delay on Powertrack EU - 20 days ago
Issues connecting to the web portal. - about 1 month ago
Delays in processing certain sites - about 2 months ago
EU API Service endpoint - about 2 months ago

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