Outage in AlsoEnergy
Ingest Delay in Power Track US
Major
June 02, 2025 - Started about 1 month ago
Official incident page
Official incident page
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Outage Details
We are currently investigating this issue.
Components affected
AlsoEnergy Campbell Scientific Data IngestLatest Updates ( sorted recent to last )
MONITORING
about 6 hours ago - at 07/02/2025 02:17PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
2 days ago - at 06/30/2025 01:40PM
We have identified and addressed the issue affecting our data ingest, we are currently working on increasing the ingest capacity to address data backlog
IDENTIFIED
5 days ago - at 06/27/2025 02:39PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
5 days ago - at 06/27/2025 01:54PM
We are currently investigating this issue.
MONITORING
6 days ago - at 06/26/2025 07:11PM
Our data operations have returned to normal operating conditions, we are continuing to monitor
MONITORING
10 days ago - at 06/23/2025 06:44AM
We are continuing to monitor for any further issues.
MONITORING
11 days ago - at 06/21/2025 02:02PM
We are continuing to monitor for any further issues.
MONITORING
12 days ago - at 06/21/2025 03:07AM
Scheduled maintenance work resulted in our primary servers reporting severely degraded performance processing incoming data. Upon further investigation, the degradation was ultimately tracked to one of our replicated databases experiencing increased CPU and i/o pressure. Our teams continued the investigation and narrowed the performance issue to a configuration item limiting the memory usage of the replicated server. On 6/13/2025 at 22:00 MST, the configuration was updated, and the replicated database was recycled, allowing the database to return to normal operating conditions.
As the system returned to normal processing speeds, it has been continuing to bring the backlogged data up to our servers to be available on our platform. We are aware of sites with remaining backlogged data and are working to provide additional capacity to bring them up to date.
MONITORING
12 days ago - at 06/20/2025 12:49PM
We are continuing to monitor for any further issues.
MONITORING
13 days ago - at 06/19/2025 08:24PM
We're continuing to monitor system performance and are seeing steady improvements in the sites that are currently backlogged. Thank you for your patience.
MONITORING
16 days ago - at 06/16/2025 02:05PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
19 days ago - at 06/14/2025 06:24AM
The issue has been identified and a fix is being implemented.
INVESTIGATING
20 days ago - at 06/12/2025 01:54PM
We are currently investigating this issue.
IDENTIFIED
23 days ago - at 06/10/2025 07:44AM
The issue has been identified and a fix is being implemented.
INVESTIGATING
27 days ago - at 06/05/2025 11:22PM
We are investigating an issue causing delays. After monitoring, we are looking back into this initial issue.
MONITORING
about 1 month ago - at 06/02/2025 05:10PM
We are continuing to monitor for any further issues.
MONITORING
about 1 month ago - at 06/02/2025 05:07PM
The issue has been identified and resolved. We will continue to monitoring this until all device data has been backfilled.
INVESTIGATING
about 1 month ago - at 06/02/2025 01:27PM
We are currently investigating this issue.
Latest AlsoEnergy outages
Ingest issue on AcquiSuites Sites - 7 days ago
Delay in ingest. - about 1 month ago
Ingest Delay - about 2 months ago
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Delay in Ingestion - 2 months ago
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