Outage in AlsoEnergy
Data delay for PowerTrack EU
Resolved MajorIncident Report
Customers in the EU may experience data delays. We are actively investigating the issue.
Components affected
AlsoEnergy User Interface (HTML) AlsoEnergy REST API AlsoEnergy SOAP API AlsoEnergy Public Display Endpoints AlsoEnergy PVGuard to Powertrack Data PipelineTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
14 days ago - at 08/09/2026 06:13AM
This incident has been resolved.
MONITORING
14 days ago - at 08/09/2026 05:46AM
A fix has been implemented. We are now processing through the backlog of data which has accumulated during the outage. We expect the data backlog to be processed within the next few hours.
IDENTIFIED
14 days ago - at 08/09/2026 04:35AM
The EU PowerTrack environment is currently experiencing a major outage. We have identified the issue and are working with our service providers to implement a resolution. We thank you for your patience as we work to bring our systems back up.
INVESTIGATING
14 days ago - at 08/09/2026 02:36AM
Customers in the EU may experience data delays. We are actively investigating the issue.
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