Outage in altaFlow
Issue with PDF editor: new fields cannot be added, existing fields function improperly
Resolved MajorIncident Report
Summary AI Generated
A major incident affected altaFlow's web-based PDF editor, preventing users from adding new fields and causing existing fields to malfunction during signing sessions. The issue lasted approximately 1.6 hours before being resolved, with all systems returning to normal operation.
We are currently having issues with the PDF editor. New fields may not be added, and existing ones may behave improperly during the signing session. Our team is already working on resolving the issue. We are sorry for the inconvenience.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
11 days ago - at 07/13/2026 02:13PM
The issue has been resolved. All systems operate as expected now.
INVESTIGATING
12 days ago - at 07/13/2026 12:38PM
We are currently having issues with the PDF editor. New fields may not be added, and existing ones may behave improperly during the signing session. Our team is already working on resolving the issue. We are sorry for the inconvenience.
Latest altaFlow outages
Unscheduled platform maintenance - about 1 month ago
Links to fill take longer time to load - 3 months ago
Log in may not work, workflows are not displayed - 3 months ago
Editing workflows may not work intermittently - 6 months ago
Unschedule platform maintenance - 9 months ago
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