Outage in Altium

Incident with User Identity

Resolved Minor
August 26, 2025 - Started 2 months ago - Lasted about 2 hours
Official incident page

Incident Report

We are currently investigating this issue.
Components affected
Altium US-East Altium US-West

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Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 08/26/2025 08:58PM

Resolved - The issue affecting some of our customers with standard licenses has been fixed.
Workspaces should no longer open in view-only mode.

MONITORING 2 months ago - at 08/26/2025 07:56PM

Monitoring - A fix has been implemented and we are monitoring the results to ensure full recovery.

IDENTIFIED 2 months ago - at 08/26/2025 07:31PM

Identified - The issue has been identified. We are actively working on a fix.

INVESTIGATING 2 months ago - at 08/26/2025 07:18PM

Investigating – We are continuing to investigate an incident affecting some customers who can only see their workspace in view mode.

INVESTIGATING 2 months ago - at 08/26/2025 07:10PM

Investigating – We are continuing to investigate an incident affecting some customers who can only see their workspace in view mode.

INVESTIGATING 2 months ago - at 08/26/2025 07:04PM

We are currently investigating this issue.

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