Outage in Altmetric

Delay in news mention collection

Minor

August 06, 2026 - Started 2 days ago
Official incident page

Incident Report

We are currently experiencing a delay in the collection of news mentions. This is caused by an ongoing outage at one of our upstream news data providers, which is affecting the availability of their feed. Other attention sources are unaffected. The provider has confirmed they are working on a fix and currently expect service to be restored within the next couple of days. We will post an update as soon as we have more information.

Components affected

Altmetric Data Processing Altmetric Commercial API Altmetric Badge Renderer Altmetric Details Pages Altmetric Explorer for Institutions

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Latest Updates ( sorted recent to last )

IDENTIFIED 1 day ago - at 08/07/2026 11:10AM

Update - The outage at our upstream news data provider is ongoing and news mention collection remains paused. Other attention sources are unaffected.
The provider has confirmed they expect to begin restoring service over the weekend. We will post an update as soon as collection resumes.

IDENTIFIED 2 days ago - at 08/06/2026 06:51PM

We are currently experiencing a delay in the collection of news mentions. This is caused by an ongoing outage at one of our upstream news data providers, which is affecting the availability of their feed.
Other attention sources are unaffected. The provider has confirmed they are working on a fix and currently expect service to be restored within the next couple of days.
We will post an update as soon as we have more information.

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