Lagoon API unavailability and slowness

We're closing the incident - The earlier-mentioned changes show that the API stability is back to normal levels.

We have identified the most likely root cause of the slowness and stability issues over the last couple of weeks. We have rewritten the relevant code and deployed, and are monitoring closely. All signs are currently positive, and services are running normally.

We're seeing the issue returning, leading to SSH and API timeouts. We will monitor and work on short term improvements, as required.

Performance of the API and Dashboard have improved, cause was a high amount of messages and requests to be handled by the API. We are continuing to monitor and work on improvements to be able to handle the additional load.

Unfortunately we're seeing problems again with the performance of the API and Dashboard, we're working on identifying the problem and fixing it.

We have implemented a fix, we are continuing to monitor the situation

We are continuing to investigate this issue.

Issues with the API have started again, we are investigating

We've put measures in place to stabilize API and the Lagoon Dashboard. There might be slow responses, and our team is working on getting everything back to speed.

As we focus on fully resolving this issue, the updates regarding this incident may become less frequent.

We're seeing the issue returning, leading to SSH and API timeouts. Our team is investigating.

The issue has been identified and a fix is being implemented. Some customers might see intermittent SSH connectivity issues.

The limitations that have been put in place were successful, and we were able to scale up to the standard capacity of the API.

The API and Lagoon Dashboard are operating normally. Although customers may encounter intermittent delays in API response times.

We continue to monitor the situation and take appropriate action if needed.

The issue has been identified - Currently, there are a few limitations in place to see how the situation stabilizes and we're working to open up the API, Dashboard and SSH connections to full capacity again.

We continue to investigate the issue. There might be temporary issues with SSH connections.

There seems to be an unusual amount of API request volume, which causes issues with the Lagoon API, Dashboard and SSH connections. We are looking into isolating the problem and putting limits in place.

API is stable, but may be slow as things recover

We are continuing to investigate this issue.

Currently experiencing degraded API performance