Outage in amazee.io
Varying support coverage during holiday season
Resolved Minor
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Outage Details
From April 18th to April 21st our support coverage varies due to the holiday season. While we monitor the platform as usual, you might experience slower response times on support cases.
For critical issues that affect production services, please open a support ticket and call the emergency number noted in your contract.
Components affected
amazee.io de3.lagoon amazee.io au2.lagoon amazee.io API amazee.io Deployment Infrastructure amazee.io fi2.lagoon amazee.io Nameservers amazee.io uk3.lagoon amazee.io us2.lagoon amazee.io us3.lagoon amazee.io Lagoon Dashboard amazee.io Lagoon Logs (Kibana) amazee.io ch4.lagoonLatest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 04/28/2025 09:08AM
This incident has been resolved.
MONITORING
about 2 months ago - at 04/18/2025 07:39AM
From April 18th to April 21st our support coverage varies due to the holiday season. While we monitor the platform as usual, you might experience slower response times on support cases.
For critical issues that affect production services, please open a support ticket and call the emergency number noted in your contract.
MONITORING
about 2 months ago - at 04/18/2025 07:38AM
We are continuing to monitor for any further issues.
MONITORING
about 2 months ago - at 04/18/2025 07:35AM
From April 18th to April 21st our support coverage varies due to the holiday season. While we monitor the platform as usual, you might experience slower response times on support cases.
For critical issues that affect production services, please open a support ticket and call the emergency number noted in your contract.
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