Outage in amazee.io

Logs access degraded

Resolved Major
November 03, 2025 - Started 4 days ago - Lasted 1 day
Official incident page

Incident Report

We have identified a problem with logs ingestion and access. Engineers are investigating. We will provide an update within the next 90 minutes.
Components affected
amazee.io Lagoon Logs (Kibana)

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Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 11/04/2025 06:46AM

Due to the large backlog of logs, some log messages from 2025-11-01 to 2025-11-03 could not be loaded into the new logging system and had to be dropped. These logs are however still available in the old logging system at https://kibana-legacy.amazeeio.cloud.

INVESTIGATING 4 days ago - at 11/03/2025 07:52AM

The logging system is working through a backlog of ingested logs that need to be allocated and indexed. While the backlog is being worked on, more data will become available over time. As the indexing is a resource intensive task, some requests can occasionally result in an error.

INVESTIGATING 4 days ago - at 11/03/2025 06:24AM

We have identified a problem with logs ingestion and access. Engineers are investigating. We will provide an update within the next 90 minutes.

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