Outage in amazee.io

Connection interruption for CH4 database

Resolved Minor
November 03, 2025 - Started about 1 month ago - Lasted about 3 hours
Official incident page

Incident Report

We have received multiple reports of connection interruptions when using the production databases on CH4. We are investigating the cause of these interruptions.
Components affected
amazee.io ch4.lagoon

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 11/03/2025 02:11PM

This incident has been resolved.

MONITORING about 1 month ago - at 11/03/2025 11:44AM

Since these issues are related to elevated resource usage we are doing an emergency resource increase. We expect a short interruption for existing connection which will help to prevent further disruptions.

INVESTIGATING about 1 month ago - at 11/03/2025 11:27AM

We have received multiple reports of connection interruptions when using the production databases on CH4. We are investigating the cause of these interruptions.

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