Error rates have returned to nominal. We have also completed migration of all affected customer services to another LLM provider.
We will continue monitoring for errors and provide an update in the next 30m.
We are migrating affected customers to another LLM provider to remediate the issue.
We’re aware of an issue that may be impacting some customers when creating conversations and interacting with a conversation.
We are currently investigating. We’ll provide an update as soon as we know more.
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