Outage in Amperity

Amperity AmpAI Outage

Resolved Major

March 12, 2026 - Started about 2 months ago - Lasted about 1 hour
Official incident page

Incident Report

Amperity AmpAI is currently experiencing an outage. This may impact AI functionality in Queries, Segments, Journeys, and other areas of the platform that rely on AmpAI. The issue has been identified, and our Platform Engineering team is actively deploying a fix. We will provide further updates as they become available.

Components affected

Amperity AWS Platform Amperity Azure Platform

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Latest Updates ( sorted recent to last )

RESOLVED about 2 months ago - at 03/13/2026 12:45AM

The AmpAI service has been fully restored, and the incident is now resolved.

IDENTIFIED about 2 months ago - at 03/13/2026 12:29AM

We have identified the cause of the AmpAI issue and have implemented a partial fix. Our team is continuing work to fully resolve the problem and expects to have it resolved shortly. We will provide further updates as they become available.

INVESTIGATING about 2 months ago - at 03/12/2026 11:36PM

Amperity AmpAI is currently experiencing an outage. This may impact AI functionality in Queries, Segments, Journeys, and other areas of the platform that rely on AmpAI.

The issue has been identified, and our Platform Engineering team is actively deploying a fix. We will provide further updates as they become available.

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