Outage in Amplify

Polypad and Fluency Loading Issues

Resolved Major
October 23, 2024 - Started about 2 months ago - Lasted 1 day
Official incident page

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Outage Details

We are aware of and investigating an issue with long load times and 500 errors for users of the Polypad and Fluency applications. Our engineering team is working diligently to identify the root cause of and resolve these issues. We hope to resolve these issues quickly and apologize for any disruption this may be causing. We will provide more updates here as they come. Thank you!
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 10/24/2024 11:46PM

This incident has been resolved.

MONITORING about 2 months ago - at 10/23/2024 07:14PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 2 months ago - at 10/23/2024 04:56PM

We are aware of and investigating an issue with long load times and 500 errors for users of the Polypad and Fluency applications. Our engineering team is working diligently to identify the root cause of and resolve these issues.

We hope to resolve these issues quickly and apologize for any disruption this may be causing. We will provide more updates here as they come.

Thank you!

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