Outage in Amplify

Administrator Reports Access

Resolved Minor

October 17, 2025 - Started 3 months ago - Lasted about 9 hours
Official incident page

Incident Report

Due to a recent update, some users who previously had access to Administrator Reports for mCLASS are now seeing an Uh Oh! error message. Our Product team is actively working to resolve this issue and we expect resolution by EOD.

Components affected

Amplify mCLASS Assessment Amplify mCLASS Intervention

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Latest Updates ( sorted recent to last )

RESOLVED 3 months ago - at 10/18/2025 03:09AM

A fix for this access issue has been released and confirmed on Production. Teachers with reporting access are now able to access Administrator Reports.

Thank you for your patience!

INVESTIGATING 3 months ago - at 10/17/2025 06:05PM

Due to a recent update, some users who previously had access to Administrator Reports for mCLASS are now seeing an Uh Oh! error message.

Our Product team is actively working to resolve this issue and we expect resolution by EOD.

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