Outage in Amplitude

Charts are slow to Load and missing realtime data

Resolved Minor
April 24, 2025 - Started 13 days ago - Lasted about 2 hours
Official incident page

Need to monitor Amplitude outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Amplitude, and never miss an outage again.
Start Free Trial

Outage Details

From 2025-04-24 10:17 to 2025-04-24 10:28, we experienced issues with our query capabilities and users may see their charts/dashboards slow to load or unavailable. From 2025-04-24 10:28, we mitigated the issue by skipping realtime system, so query should be good now, except missing recent realtime data(~ last 2 hours' data). Data is not missing, will be recovered once the realtime system is back Our team is working on a fix and no data is lost during this incident. No action is needed from customers at this time. We will post updates as we recover the systems.
Components affected
Amplitude Web Reporting
Latest Updates ( sorted recent to last )
RESOLVED 13 days ago - at 04/24/2025 07:04PM

This incident has been resolved.

MONITORING 13 days ago - at 04/24/2025 06:36PM

System is back to healthy, we are monitoring

INVESTIGATING 13 days ago - at 04/24/2025 05:36PM

From 2025-04-24 10:17 to 2025-04-24 10:28, we experienced issues with our query capabilities and users may see their charts/dashboards slow to load or unavailable.

From 2025-04-24 10:28, we mitigated the issue by skipping realtime system, so query should be good now, except missing recent realtime data(~ last 2 hours' data). Data is not missing, will be recovered once the realtime system is back

Our team is working on a fix and no data is lost during this incident. No action is needed from customers at this time.

We will post updates as we recover the systems.

Latest Amplitude outages

Data Processing Delays - about 11 hours ago
Some customers are unable to access certain parts of Amplitude - 2 months ago
EU data processing delay - 2 months ago
Session chart 500s - 3 months ago
Delay in Data Export - 3 months ago

Be the first to know when Amplitude and other third-party services go down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4000 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook